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Privacy Notice
We are committed to protecting your privacy and will only use your information lawfully (in accordance with the Data Protection Act).

Our policy outlines the information that we collect, what we do with it, and why we need it to process your order.

Firstly, to process your order we ask your name, cardholders and delivery address, phone number, email address, your order details, your previous order details, and your credit/debit card details.

Secondly, to provide you with the best possible service:

We collect your email address, any email correspondence with us, details of the areas of our site you visit, (this allows us to tailor Natural by Nature Oils Ltd to your preferences), and notes related to any orders you place (such as special requests etc).

We do not sell or pass on your e-mail address.

Once your order has been placed, we may send you e-mail which includes exclusive offers or discounts which you may be interested in. From experience we know how frustrating junk mail can be and we typically only send one every 2 months. You have the option to opt out of receiving these e-mails if you'd prefer not to be informed of these offers - if this is the case, you will only receive e-mails directly relating to your order - confirmation, shipping information etc.

The personal information which we hold is held securely in accordance with our internal security policy and the data protection act.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Natural by Nature Oils Ltd may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, please feel free to get in touch.
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